ONLINEHOURS · SEPTEMBER 30, 2026

Terms of use

The service

OnlineHours runs automated availability requests for connected Slack, ClickUp and supported Microsoft Teams accounts during your chosen hours. The schedule runs on our servers, so your laptop can be closed. Slack and ClickUp use a private session code created with our browser connector; work and school Teams use Microsoft sign-in, and personal Teams use the separate OnlineHours Teams Connector extension. Connectors are used for setup and reconnection. Each integration page explains its current requirements.

Compatibility and availability

Personal Teams sessions connected through Teams Connector expire and are not renewed automatically. A successful activity signal does not guarantee the online indicator shown by another app. Third-party platforms determine the effective status and may change their behavior, permissions or APIs.

Use a short test session before relying on an integration. The product does not promise uninterrupted presence, invisibility to administrators or compatibility with every organization.

Your accounts and choices

Connect accounts you are authorized to control. You choose the operating hours and can stop scheduling or disconnect. Your organization’s access and app-consent settings still apply. Do not share one OnlineHours subscription between different people.

Subscriptions

The Essential plan covers one selected service and up to four verified connections belonging to one person. The Plus plan covers compatible Slack, ClickUp and Teams accounts (Teams Connector or Microsoft sign-in), up to four connections per service. Additional schedules and reconnections of the same account do not take new slots. Slots cannot be shared, transferred or resold. Essential offers monthly billing or yearly billing at $29.99 per year, including renewals. Plus is billed monthly. Annual subscriptions are charged in full for one year. The final total, applicable tax and renewal interval will be shown before payment. Teams Extended browser hosting is not included. Installing a connector is free; running a server schedule requires available trial, review or paid access. A separate local browser experiment, where offered, requires an awake computer and is not the server service described above.

Cloud trials do not collect a card and do not automatically become paid subscriptions. A purchased subscription renews at its selected interval until future renewals are canceled through the billing portal.

Refunds

You may request a full refund within 14 calendar days of any subscription payment, including a renewal. See our refund policy for instructions and what happens to access after a refund. Mandatory consumer rights remain unaffected.

Stopping and canceling

Stop ends further scheduled activity and initiates any required provider cleanup. The visible status may take time to change, and other open clients can continue to affect it. Personal Teams may show cleanup pending until Microsoft confirms release; follow the dashboard instructions if a fresh session is needed to finish stopping. Stopping a schedule does not sign you out of your app in your browser.

Canceling subscription renewals and pausing a schedule are separate actions. Use Manage billing to cancel a subscription, and see Billing and refunds for payment questions.

Third-party platforms

OnlineHours is independent of Microsoft, Google, Slack, ClickUp, Zoom and Cisco. Their names identify compatibility targets and do not imply endorsement.

Contact

For OnlineHours support, billing or privacy questions, email support@onlinehours.app or leave a message.